Use the person's communication system
Some people use communication aids or specific approaches such as:
- Pictures or symbols
- Makaton or other signs
- Objects of reference
- Talking Mats
- Communication books
- Now-and-next boards
- Visual timetables
- AAC devices
If these are recommended for someone, they need to be available, accessible and consistently used.
A communication system sitting in a cupboard or a communication plan sitting in a folder does not support communication.