Know how the person chooses
Not everybody communicates choice by speaking.
Someone might indicate preference through:
- Speech
- Signs
- Symbols or pictures
- Objects
- Gestures
- Facial expressions
- Body language
- Approaching something
- Moving away
- Behaviour
Staff should understand how the individual communicates:
- Yes.
- No.
- More.
- Stop.
- Not now.
- Something different.
People who know the person well can often help us understand subtle expressions of preference.